info@phpl.co.uk
01625 919470
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  • Macclesfield, United Kingdom
  • info@phpl.co.uk
  • 01625 919470

Claims Management

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Claims Management and Dispute Resolution

PHP Insurance pride ourselves on our specialist knowledge within the claims management and dispute resolution arena.
We are one of the leading UK Insurance brokers offering a claims management service, with expert knowledge and skills when our clients really need us most – in the event of a claim.
In the unfortunate event of a major claim occurring, PHP provides a full claims support service, including meeting with the loss adjusters and negotiation with insurers throughout the whole claims process.
PHP pledge to attend every single meeting or conference call with the insurer’s loss adjustor and/or the client itself. Our claims management expertise is second to none.
It is a reason why many clients have chosen PHP for their insurance requirements, as our risk management coupled with our claims and dispute resolution service means your business is in the safest hands possible.
Our claims management experts will also support you fully in the event in any business interruption, aiming to restore “business as usual” as quickly as possible.
Our claims management team will offer full support throughout the claims process, working closely with the loss adjustor, ensuring your claim has a speedy resolution with the best possible outcome for your business. That is why you took the insurance policy in the first place.
The PHP team have a deep heritage in claims management and risk management. One PHP Director has a degree in risk management and our account director is a certified risk professional with a diploma in risk management and many years experience as a claims professional.
This includes dealing with several major incidents including The Manchester Bombing, The Carlisle Floods and the explosion at the refinery at Buncefield. Of course, the PHP team have dealt with many claims on behalf of our clients and will be fully involved in the whole process every step of the way.

Benefits

  • Our claims management experts offer support on each and every claim, to the simple claims up to the more complex cases.
  • The PHP claims experts will attend all meetings with loss adjustors and correspond throughout the whole process.
  • Support for business interruption process to return to business as usual as promptly as possible.
  • Unrivalled claims expertise over many years within our expert and highly qualified team.

Frequently Asked Questions

PHP Insurance have helped many of our clients get a speedy and satisfactory resolution to their claims by using our expert team to work closely with the insurer – and their loss adjustor – throughout the whole process to get the claim settled.

In our experience, it is rare for other insurance brokers to have an in-house claims management team and in particular, one as well qualified and experienced as the PHP team.

The PHP team have a deep heritage in claims management and risk management.  This includes dealing with several major incidents including The Manchester Bombing, The Carlisle Floods and the explosion at the refinery at Buncefield. Aside these more high profile cases, we have been involved with many cases as we understand all serious claims are very stressful for business owners and can also have a huge aspect on the bottom line of the business and can lead to lost customers. This is why claims management support is so important.