PHP Insurance has been awarded the prestigious “Chartered Insurance Broker” award by The Chartered Insurance Institute (CII). This award is very exclusive – less that 5% of UK insurance brokers have this status – and is only given to brokers that meet the rigorous criteria of professionalism, capability and expertise the award demands. This includes continual training and development, developing knowledge, enhancing capability and maintaining ethical standards.

Committed to customer service and professionalism

Our commitment to customer service is unparalleled and our Chartered Insurance Broker status is testament to that. This includes adhering to the Cert CII’s Code of Ethics, the very highest code of standards in professional dealings. Our Chartered title means a lot to us – it was not easily achieved and takes continuous investment and commitment to maintain.

Why trust PHP as your Chartered Insurance Broker?

• We work in an ethical manner, placing client’s interests first
• We have satisfied rigorous criteria relating to professional qualifications and ethical good practice as laid down by The Chartered Insurance Institute (CII)
• You can be confident you are dealing with one of UK’s leading firms that are wholly committed to providing you with the best possible advice, service and support
• PHP ensure our staff acquire and retain the necessary knowledge and skills to deliver highest quality advice
• We have core values and business practices that align with the CII code of ethics
• PHP adhere to the CII’s continuing professional development requirements; ensuring staff keep skills set up to date

What is the benefit for our customers?

Chartered status is proof of a commitment to high ethical standards and the continuing professional development and training of personnel. This gives you the assurance that you are always getting the most up-to-date professional advice and support whether renewing a policy or making a claim.

Don’t underestimate the importance of this when making a claim. Our in-house expert claim team get fully involved with the insurer and loss adjustor, and our Chartered status helps give PHP Insurance real status in the claims arena. This ultimately helps our clients get their claims resolved speedily and to their satisfaction, with any business interruption during the claim process also taken care of.