We are not an insurance broker that only speaks to you at renewal, in fact quite the opposite! Due to our expertise and Chartered Insurance status,, many of our clients have quite complex and every changing businesses, hence the contact between PHP Insurance and our customers is relatively frequent. This could be amendments to your policies as your business changes (e.g. new premises, stock, vehicles etc) and our in-house claims management team work closely with the insurer's loss adjustor to obtain the very best outcome for our clients. It is highly unlikely the renewal of your insurance is the only contact during the duration of your policy! PHP Insurance pride ourselves on our close relationships with our customers and our proactive approach to your changing insurance requirements. The renewal process will be a comprehensive review of your commercial requirements, based on our detailed knowledge of your business and any future plans you may have.